What are the two most important functions of front desk operations?
The Front Office develops and maintains a comprehensive database of guest information, coordinates guest services, and ensures guest satisfaction. These functions are accomplished by personal in diverse areas of Front Office Department.
Why do we need to know the function of front desk?
The function of front office is to directly get in touch with customers, and is usually the first place that customers get to when they arrive to the company. The front office can discover more information about the customer by asking them questions, also helping the customers out.
What is the meaning of reception area?
: a large open area inside and near the entrance of a public building (such as a hotel or theater) : lobby.
What should I put in my reception area?
A reception area should give visitors a positive first impression and send the right message about your company. It’s also a space employees walk through every day and should set the tone for the work day. Furniture, artwork and flooring all need to come together to project the right image.
Is the reception area separate from the work area?
Many designers think that a company’s reception area or waiting room should be separate from the rest of the work area. Visitors walking in should be able to get a glimpse of the rest of the office and of what happens in the company but they shouldn’t be immediately thrust into a work space.
What should be the first impression of a reception area?
Reception Area – The Power of a First Impression. A reception area should give visitors a positive first impression and send the right message about your company. It’s also a space employees walk through every day and should set the tone for the work day.
Which is the most important function of a reception area?
Artwork, plants, sculpture…reveal the human side of a business! Probably the most important “must have” of all. What a fantastic opportunity to market your company brand to a captured audience!